Privacy Policy — Zee Bank Plc

1. Introduction

Zee Bank Plc ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, in accordance with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable data protection laws.

2. Data Controller

Zee Bank Plc is the data controller responsible for your personal data. Our registered office is located at 25 Old Broad Street, City of London, EC2N 1HQ, United Kingdom. For data protection inquiries, please contact our Data Protection Officer at dpo@zeebankplc.com.

3. Information We Collect

We may collect and process the following categories of personal data:

Identity Data: Full name, title, and organizational affiliation when you submit a contact form.
Contact Data: Email address, telephone number, and correspondence address.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: Information about how you use our Website, including pages visited, time spent, and navigation patterns.
Communications Data: Content of messages sent through our contact forms or via email.

4. How We Use Your Data

We use your personal data for the following purposes:

To respond to inquiries submitted through our contact forms
To provide information about our services upon request
To improve our Website, content, and user experience
To comply with legal and regulatory obligations
To protect the security and integrity of our Website

5. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: Where you have given explicit consent for us to process your data for a specific purpose.
Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.
Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.

6. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your data with trusted service providers who assist in operating our Website, conducting our business, or servicing you, subject to confidentiality obligations and data processing agreements. We may also disclose your data where required by law, regulation, or legal process.

7. International Transfers

As a global institution with offices in multiple jurisdictions, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including the satisfaction of any legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of 24 months unless a longer retention period is required by law.

9. Your Rights

Under applicable data protection laws, you have the following rights:

Right of access to your personal data
Right to rectification of inaccurate personal data
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise any of these rights, please contact our Data Protection Officer at dpo@zeebankplc.com.

10. Cookies

This Website uses essential cookies that are necessary for the Website to function correctly. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that collect personally identifiable information without your explicit consent.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.

13. Contact

For any questions regarding this Privacy Policy or our data protection practices, please contact:

Data Protection Officer
Zee Bank Plc
25 Old Broad Street, City of London, EC2N 1HQ
dpo@zeebankplc.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.